You automated it. We keep it running.

Automations need maintenance. APIs change, business processes evolve, edge cases appear. We monitor, maintain, and improve your integrations so they keep delivering results — without becoming your IT team's problem.

Explore Plans

15 minutes. No commitment. We'll tell you if we can help.

The Problem

You built the integrations. They're saving time and money. But now they need care.

APIs update and break connections. A vendor changes their invoice format and the document processor stops extracting correctly. A new team member doesn't know the workflow and starts entering data manually again. Edge cases pile up in the exception queue and nobody reviews them.

Integrations aren't set-and-forget. Companies that treat them that way see their automations degrade within 6-12 months. B2B professional services firms that invest in ongoing management see 80%+ client retention over 3 years — because the systems keep working and keep improving.

What's Included

Proactive monitoring

We watch your integrations 24/7: data flow health, error rates, processing volumes, API status

Break/fix response

When something breaks (API changes, data format shifts, authentication expiry), we fix it — typically within hours, not days

Monthly health report

Summary of what ran, what broke, what was fixed, and recommendations for improvement

Optimization

We continuously tune your automations: improving accuracy, adding new workflows, adapting to process changes

Governance

Permission reviews, security updates, compliance checks, documentation maintenance

Capacity for change

Included hours for small modifications, new workflow additions, and process adjustments

Escalation and support

Direct access to the team that built your systems — not a generic helpdesk

How It Works

01

Onboarding

We document your current automation landscape, set up monitoring, and establish SLAs

02

Ongoing management

Monthly retainer covers monitoring, maintenance, optimization, and small changes

03

Quarterly reviews

Scheduled check-ins to review performance, identify new automation opportunities, and align with business changes

04

Evolve

As your business grows, your automations grow with it

Who It's For

Companies already running automations built by Sun Gate or another provider

IT teams that don't have the bandwidth to maintain integration infrastructure

Operations leaders who need their automations to be reliable, not a side project someone checks when it breaks

Any business where "it used to work but now it doesn't" is a recurring conversation

Pricing

From $2,000/month

All plans require a 6-month minimum commitment. Month-to-month available after initial term.

Essential — Monitoring, break/fix, monthly report, 4 hrs included changes$2,000/mo
Professional — Everything in Essential + optimization, quarterly reviews, 8 hrs included changes$3,500/mo
Enterprise — Everything in Professional + dedicated account manager, SLA guarantees, unlimited small changes$5,000+/mo

Frequently Asked Questions

What's included in the monthly retainer?
Monitoring, break/fix support, a monthly health report, and included hours for small changes. Professional and Enterprise tiers add optimization, quarterly reviews, and more included hours.
Can you manage automations built by someone else?
Yes. We onboard by documenting your current automation landscape, regardless of who built it. We then set up monitoring and take over maintenance.
What's the minimum commitment?
Six months. After the initial term, you can continue month-to-month or cancel with 30 days notice.
How quickly do you respond when something breaks?
Typically within hours, not days. Critical issues affecting business operations are prioritized and addressed same-day.

Your automations are only as good as the team behind them.

Book a Discovery Call and we'll assess your current automation health.

Book a Discovery Call

15 minutes. No commitment. We'll tell you if we can help.

Month-to-month after initial 6-month term — no long-term lock-in.

Don't see your exact challenge? We scope custom automation projects too.